DTC & B2B Fulfillment

Pick, pack and ship DTC and B2B orders from controlled inventory

AM Services processes approved order instructions, picks the required inventory, packs to the defined channel requirements, prepares the carrier handoff and records the corresponding inventory deduction and available tracking information.

Translate the order into a warehouse task

DTC and B2B orders can use the same inventory, but they do not always use the same packing rules. The warehouse needs a clear order source and the instructions that matter for that channel before the pick begins.

Order information should identify:

  • Order or reference number
  • Ship-to information
  • SKU and quantity
  • DTC or B2B order type when the distinction changes the handling
  • Required packaging, carton or insert instructions
  • Carrier or service instructions when already determined
  • Any customer, retailer or wholesale routing information included in the agreed scope

Pick, pack and prepare the outbound handoff

The warehouse picks against the available inventory record, confirms the required quantity and packs the order according to the approved instruction. Missing stock, an unclear SKU or another exception is flagged before the order is treated as complete.

Typical outbound work can include:

  • SKU and quantity pick
  • DTC parcel packing
  • B2B carton preparation
  • Approved insert or packing-material handling
  • Shipping-label application
  • Carton count and outbound reference check
  • Handoff to the selected carrier or pickup process

Close the order with inventory and tracking context

An order is not operationally complete just because a carton has been taped. The picked quantity needs to be deducted from the correct inventory record and the outbound reference should be retained so the team can trace what left the warehouse.

AM Services records the outbound handoff and available tracking information within the agreed workflow. Carrier transit time, delivery attempts and final-mile performance remain subject to the carrier and service selected.

Related services & next steps

A few practical answers

Frequently asked questions

Define the order workflow

Need DTC or B2B orders handled from your inventory?

Share the order sources, SKU profile, packaging rules, typical order volume and carrier setup so the pick-pack-ship workflow can be defined.

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